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Missouri One Call System (MOCS) 1-800-DIG-RITE or 811

Enforcement

Each year, the Missouri Attorney General’s office takes action on member utilities and excavators who fail to comply with the Missouri Underground Facility Safety and Damage Prevention Act, RSMo Chapter 319.010-319.050.

Enforcement of the Underground Damage Prevention law results in penalties and warning letters issued to member utilities and excavators by the AG’s office.

If you feel there has been a violation to Chapter 319 be sure to document as much of the incident as possible such as date, time, address, name of company, person or persons involved, etc. If possible, take photographs of the incident.

Violation letter templates have been created for you to use to report a violation. Feel free to download the appropriate violation letter for your company to use. Click here to go to the violation letters.

Using the contact information at the bottom of the page report these violations to the Attorney General’s One-Call Unit.

Contact information for the Attorney General’s Office:

One Call Unit
State of Missouri Attorney General’s Office
P.O. Box 899
Jefferson City, MO 65102
Telephone: 573-751-8370
Fax: 573-751-8796
Email: OneCallUnit@ago.mo.gov

Safe Digging Education

Safe digging is everyone’s responsibility. It’s a free service to notify Missouri One Call of your planned excavation to help prevent damages that may result in fines, utility service interruption and injury or even death. The 5 short video segments below detail how to dig safely.

Always Call or Click Before you Dig! The Process.
Wait the Required Amount of Time
Confirming Utility Response
Understanding and Respecting the Marks
Safe Digging Practices