About ITIC - Internet Ticketing

Missouri excavators and MOCS member utilities have been using the ITIC program for several years now. ITIC users have the ability to process Routine, Design and Renewal locate requests as well as view, search and print tickets. MOCS member utilities also have the ability to run reports for their District Code(s).

ITIC offers the advantage of speed, increased accuracy and the ability to process a ticket 24 hours a day, 7 days a week.

There are now two versions of ITIC available

The first version will allow the user to process a new routine locate request, including mapping the location, via the Internet. This version requires attending a short training class.

The second version gives the user the ability to enter the text portion of the request via the Internet and the call center will then map the location. This version does not require training and registration can be done in only a few minutes.

After the registration is complete, ITIC users simply select the link to ITIC from the Missouri One Call web page, log on using their personalized password, enter the required information and submit the locate request.

Once the ticket is complete, the confirmation number and a copy of the ticket are emailed to the user, including the list of utilities.

Training

Classes are being scheduled at different locations across the state and are approximately two hours long. To find the date of the next class in your area, check out the training schedule.

Interactive Online Training is also available to our ITIC users with high speed internet.

If you are interested in attending any of the sessions or would like to get set up to use ITIC please email moitic@occinc.com , or call 573-636-1550.

To Register

Go to contractor link to ITIC. This will take you to the Login/Registration page. Enter your email address, telephone number, and check the box next to I agree to “Terms and Conditions” then click “Register”. Once you have registered, an email will be sent to the email address provided. Please respond to that email with the information requested to start processing locate requests online. Once you are set up in our system, you will receive an email including the ITIC Manual which is the complete guide to processing your locate requests online.